One IT firm is not like another, that is especially the case for My IT. We stand out from our peers, but that can be challenging for you to see without experiencing working with My IT.
My IT is a leading IT firm based in the Metro New Orleans area with specialized expertise working with construction companies, medical practices, and auto dealerships. We take our client's business personally and leverage technology to overcome their unique challenges, hence the name My IT.
Our team's maturity shows with an average employee tenure twice the industry average and we've worked with numerous clients for over a decade, meaning we have valuable institutional knowledge of their businesses.
It all comes down to three things, being Proactive, Protective, and Personal.
Proactive – We spend the time up-front to prevent disruptions to your business because that impacts your profitability. We’re efficient, automate redundant processes, and track everything with real-time dashboards. Because of our innovative processes and our best-in-class software and hardware, we can monitor and mitigate most problems before they ever arise.
Protective - We protect your network and data, and have a proprietary backup software that you won’t find anywhere else. We utilize best-in-class products and services to protect your system from virus, attacks, and spam.
Personal – You’re never just an unknown network to us. We get to know you and understand how your business works and how your team utilizes technology. With My IT, you have a dedicated support team that proactively manages your network and takes ownership in our relationship. After all, our name is My IT.
Because of these three aspects of our company, we can manage thousands of users and devices and have less daily client support issues, which 98% of the industry cannot say.
We have less tickets than our peers and we clear most of them within an hour, meaning we don’t get behind and reactive like most IT firms. Also, our expertise in our niche industries (including HIPAA & PCI IT compliance) allows us specialized processes, software, and understanding that saves our clients headaches and money.
We’re focused on the ROI and seek the right relationships with clients, employees, and partners that believe in our mission of being proactive and efficient.
2000 – David Bourgeois founds My IT
2003 – Introduced managed IT services (My IT was one of the first Louisiana IT firms to offer this service offering)
2005 – Hurricane Katrina hits the Gulf Coast, during which My IT kept many second responder clients operational and kept clients' data secure
2011 – Acquired Cornerstone Integrated Technologies, former My IT employee, Patrick Leonard, rejoins My IT as an equal partner
2012 – Move our Metairie office from Chastant Ave to a larger office on Riverside Drive (and expanded since then)
2015 – Honored with inclusion on the Inc. 5000 Fastest Growing Companies list
2016 – Jefferson Chamber Innovator of the Year
2016 – Earned a listing on the Inc. 5000 Fastest Growing Companies list again – My IT is the only IT firm in New Orleans on the list!
2017 – Begin offering Compliancy-as-a-Service, including for HIPAA IT regulations
Our 45-Day Guarantee
We understand changing your IT support team seems daunting and signing a multi-year agreement may be more of a commitment than you’re looking for if you’re coming out of bad arrangement. For us, we look at the long-term and work with our clients to be Proactive, Protective, and Personal so we put our money where our mouth is and offer you a 100% money back, 45-day guarantee. If we’re not a good fit, we’ll refund any money you paid us for service.
By the way, no one has ever needed to use our guarantee and we intend to keep it that way.
Why My IT?
My IT is looking for long-term relationships with clients where we can make a difference in growing their business by utilizing technology. While most IT firms are reactive and offer simple band-aids to temporarily fix problems, we take a proactive approach and spend the time and energy necessary to prevent problems, which keeps you profitable. We get to know our clients with dedicated support teams that take ownership in each client. We excel at working with high-growth companies because technology should never hold a company’s growth back.
At My IT, we're Proactive, Protective, and Personal.