As an owner and executive, you want to maximize your ROI on your resources in both personnel and infrastructure. Maximizing ROI does not mean squeezing every cent out of your employees and running your hardware until it dies to make a profit. Instead, it means being smart with your dollars and making solid, proactive decisions to grow your business.
One of the biggest challenges in data protection is that locking down your network can kill your team’s productivity. You need to find the right balance between security and efficiency while staying proactive and eliminating problems that cause work stoppage before they arise. Doing this the optimal way requires having the right tools and technology for the job.
Our success and growth over the past decade have come from our ability to automate and become more efficient. We evaluate tickets to determine if we could have prevented the issue and, if not, could we minimize the time it takes to resolve. Because of this mindset, we receive less tickets than 98% of our peers. [source: SolarWinds peer review]
Efficiency and looking at our business with ROI (Return On Investment) in mind is what lead us to create Backup RadarTM, a proprietary software that automates the backup verification and remediation process. This investment saves us 120-150 hours a week of senior technician time and earned us Jefferson Chamber’s Innovator of the Year award.
Technology should make you more productive and efficient, that is why it was created, instead of impeding your success.