How A/E/C Firms Use 3D Printing

Guest Author

One of the latest construction technologies that has moved from bleeding-edge technology to a viable, cost-efficient business solution in the construction industry is 3D printing. However, there are still many misnomers and uncertainty on how A/E/C firms can utilize this powerful technology resource, so we asked an industry expert, Trey Richoux with Entrescan, to help us explain 3D printing and its impact on the construction industry. 

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Topics: Automotive, Architecture/Engineering/Construction

Top 3 Auto Dealership Cybersecurity Mistakes

Patrick Leonard

Although most auto dealerships have robust security systems and processes in place to protect their inventory of cars and parts (and money), many auto dealerships are inept in their cybersecurity. Generally, the absence of cybersecurity is from a lack of knowledge of the threat and ramifications of a cyber-attack. Many General Managers feel their dealerships are too small to be targeted by a hacker or they think if they ignore it long enough, the problem will never arise.

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Topics: Automotive

What is an Auto Technology Specialist Anyway?

Patrick Leonard

After writing my blog post, Where Auto Dealerships Use Technology to Drive Profitability, I received emails regarding one line in the introductory paragraph all asking, “What is an Auto Technology Specialist? Tell me more about that.”

The line that I wrote in my initial post:

Cars have so much technology packed in them that many auto dealerships now have an auto technologist on staff just to demo all the gadgets on board to the new owners.

In short, an Auto Technology Specialist isn’t on the IT or network side of technology like myself. The person in this position demonstrates all the technology in the vehicle to the new owners.

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Topics: Automotive

Geofencing for Auto Dealerships

Patrick Leonard

A geofence is a virtual perimeter that you can draw around a location, such as your dealership’s sales lot. A geofence uses the GPS satellite network or local radio-frequency identifiers, such as Wi-Fi nodes or Bluetooth beacons positioned onsite, to create the virtual boundary. You can set your geofence to be as big as an entire city or as small as a flagpole.

A hardware or software application is needed to create the geofence and create a game plan for the actions you’d like taken when someone or something enters or exits the virtual perimeter. For example, a rancher could get a text alert if his cattle strayed too far, a construction company can “clock in” workers when they enter a construction jobsite each morning, and a retailer can alert customers walking nearby of a sale.

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Topics: Automotive

Sharing KPIs Across an Auto Dealership

Patrick Leonard

The other day, my partner was asked to speak to a group of business executives about sharing KPIs (Key Performance Indicators), a topic he is passionate about and something we take seriously here. In talking with him, it reminded me that many of our most profitable and fastest growing auto dealership clients do a great job of both measuring and sharing KPIs with their team.

What is a Key Performance Indicator?

Key Performance Indicator (KPI) is a measurable value that demonstrates how effectively a company is achieving key business objectives.

A KPI is not a new, internet-born term. KPI has been a business term for decades and businesses have measured their productivity long before the term was coined.

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Topics: Automotive

Where Auto Dealerships Use Technology to Drive Profitability

Patrick Leonard

Technology has revolutionized the auto industry, especially on the sales end with websites like TrueCar and CarFax. The vehicles themselves now come equipped with GPS, backup cameras, Wi-Fi, parallel parking capabilities, and self-driving cars are in the near future. Cars have so much technology packed in them that many auto dealerships now have an auto technologist on staff just to demo all the gadgets on board to the new owners.

The vehicles aren’t they only thing on the lot powered by technology, the entire auto dealership is now a technology powerhouse. Why have so many auto dealers invested in technology? Easy, to drive profits! Technology can track customers contact info and their lifecycle along with preferences, expedite writing service tickets, and make car buying not only easier, but faster. All these things do two things, improve the customer experience and reduce labor for the auto dealership. A win all around, especially for the CFO!

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Topics: Automotive

9 IT Considerations when Acquiring an Auto Dealership

Patrick Leonard

Over the years we have worked with numerous auto dealerships, and many of them have grown through acquisition of other dealerships across the United States. Although a dealership’s IT infrastructure is probably not a deal breaker for an acquisition, it can be costly if the prior owner neglected their IT for a long period, driving up your post-acquisitions costs.

Changing over a dealership’s IT after an acquisition usually takes 3-8 days on-site to set up everything. The best way to reduce this time and associated cost is through proper planning.

The costliest thing an auto dealership can do is to neglect to account for IT and to wait until the day of the switch over to take care of it. Reacting after the fact means scrambling to see what equipment is usable, working to have multiple providers (internet, phone, DMS, etc.) switch over, and migrating data. Usually, a reactive switch over can cause a week or more of turmoil including lost sales and challenges with service opportunities.

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Topics: Automotive

10 Ways You Need to Secure Your Data Before You Fire Another Sales Person

Patrick Leonard

Because of the high turnover in sales at most auto dealerships, the industry is prone to data theft across the board. In business, people get fired, but you can’t let that come back at you. Don’t give a disgruntled ex-employee the ability to communicate with customers, steal contact information or credit card info, or cause severe damage to your infrastructure.

Before you notify a sales person about termination, you need to:

  1. Disable Access to Workstations
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Topics: Automotive

6 Hidden Costs when Switching DMS (Dealer Management Software)

Patrick Leonard

We’ve worked with dozens of auto dealerships to convert them to a new DMS (Dealer Management Software). Regardless if they’re switching to CDK (formerly ADP), Reynolds & Reynolds, Autosoft, or another DMS, there are costs many dealerships do not think about until after they’ve made the conversion.

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Topics: Automotive

Pros & Cons of Using a Dealer Management Software (DMS)

Patrick Leonard

We’ve worked with numerous automotive dealerships over the past decade, some operate a single location while other clients have dozens of dealerships across multiple states. One thing that makes each of them successful is using a Dealer Management Software, known as DMS. The major DMS players are CDK (formerly ADP), Reynolds & Reynolds, and Autosoft. We’ve actually designed the implementation of these systems so many times, we’ve built custom tools to speed up deploying Dealer Management Software and make supporting them more efficient.

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Topics: Automotive

About My IT's Blog

We believe an educated client is the best client, therefore, we share our knowledge with executives and business owners looking for a fair, knowledgeable IT firm that fits well with their company and objectives.

My IT helps companies to protect their data, become more efficient and productive, and to boost high-growth using technology. In our blog, we discuss these topics and our extensive expertise working with medical practices, construction industry companies, and auto dealerships.

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