ECS clients may access standard support Monday-Friday from 7:30am-5:30pm Central time by:
AFTER HOURS EMERGENCY SUPPORT:
One of our help desk technicians or analysts may ask you to download software to expedite and aid their support. Use these tools only if directed by a ECS + My IT team member. (These tools will not work without without us activating them on our end.)
Determine your current IP address to help our technicians troubleshoot your issue.
Your local IP is:
Click on the technician’s name that is working with you to resolve your concern.
6620 Riverside Drive, Suite 200
Metairie, LA 70003
347 W. Bert Kouns Industrial Loop
Shreveport, LA 71106