Need IT Help?

Getting IT Support

ECS (Shreveport-based)

ECS clients may access standard support Monday-Friday from 7:30am-5:30pm Central time by:

  • Submit ticket via ECS help desk app on your computer
  • Email [email protected]
  • Call 318-219-3427

AFTER HOURS EMERGENCY SUPPORT:
Call 318-219-3427

Help Desk Tools

One of our help desk technicians or analysts may ask you to download software to expedite and aid their support. Use these tools only if directed by a ECS + My IT team member. (These tools will not work without without us activating them on our end.)

Find Local IP

Determine your current IP address to help our technicians troubleshoot your issue.

Your local IP is:

Shreveport Remote Support

Click on the technician’s name that is working with you to resolve your concern.

Representatives