Need IT Help?
Getting IT Support
ECS clients may access standard support Monday-Friday from 7:30am-5:30pm Central time by:
- Submit ticket via ECS help desk app on your computer
- Email [email protected]
- Call 318-219-3427
AFTER HOURS EMERGENCY SUPPORT:
Help Desk Tools
One of our help desk technicians or analysts may ask you to download software to expedite and aid their support. Use these tools only if directed by a ECS + My IT team member. (These tools will not work without without us activating them on our end.)
If your technician requests you start a remote connection, click the button below.
Find Local IP
Determine your current IP address to help our technicians troubleshoot your issue.
Your local IP is: