Hybrid IT / Co-IT

Most mid-sized companies have understaffed IT departments, leading to burnout and turnover with technicians, lack of continuing education, and lack of time for strategy. This dilemma is a downward spiral that negatively affects the company’s bottom line because the company is not maximizing their ROI (Return On Investment) from their technology budget.

That’s where a hybrid IT solution comes in.

Components of a Hybrid IT Solution

A hybrid IT is a mix of in-house IT personnel and outsourced services from an IT firm. The components are similar to a traditional managed IT service agreement, but instead of providing a completely outsourced solution, we augment the in-house talents of the IT department.

In some cases, the company has a strong IT leader (CIO, CTO, IT director), but struggles to focus on the strategy due to the day-to-day noise of help desk tickets. In other cases, a company has a great hands-on resource to provide immediate response to prevent costly outages, but the company lacks IT strategy and tools. In either case, we work hand-in-hand with the in-house IT team to provide a complete, cost efficient solution to secure the company and help it scale smoothly.

A hybrid IT solution is ideal for companies with over 100 users, especially across multiple locations, and an overworked IT department that does not have the resources to ever catch up and proactively prevent issues from arising–it’s a perennial fire fight.