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  • About
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      Outsourced IT icon

      Outsourced IT

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VOIP Phone Support
& Service

Phones are a vital aspect of business to both service your current clients and to get new ones. In today’s mobile world where you must be able to work from your office, home, and the road, you need a phone system that goes with you while still having all the features you need. Luckily, features that used to cost tens of thousands of dollars are now cost-efficient for SMBs and VOIP (Voice Over Internet Protocol) phone systems can scale as your business grows.

Get In Touch

VOIP Phone Components

Salesman making a call

Basic Phone Features

Make & Receive Calls, Call Trees & Queues, Call Parking & Transferring, Message Waiting, etc.
Man Talking on Smart Phone

Web-Based "Soft Phone"

Use Browser Extension or Mobile App to Make Calls, Check Voicemails, & Transfer Calls
Lady IT Support

Robust Call Center

Call Recordings, Call Reports, Barge In / Listen In / Whisper Feature, Switchboard Management
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Cloud-Based Hosting

Geo redundant Data Centers with Hot Failover to Minimize Downtime
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Built-In Web Conferencing

Setup Web Conferences, Screen Sharing, Meeting Recording
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App Integrations

Integrate Office 365, Outlook, Salesforce, Zendesk, TAPI, & More

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Locations

New Orleans
6620 Riverside Drive, Suite 200
Metairie, LA 70003
504-888-6948

Shreveport
347 W. Bert Kouns Industrial Loop
Shreveport, LA 71106
318-219-3427

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