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Please contact ECS prior to selecting a representative from this list.
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Our normal business hours are from 7:30am to 5:30pm Monday through Friday except holidays.
When you have a computer issue or a question, you have several ways to contact our computer support team and report your issues and requests. We also offer remote computer support to rapidly resolve issues and questions. Remote computer support allows us to see the problem you are having, and “take control” of your computer to fix and repair the issue without the delay of drive time to your location.
If you do have an emergency outside our normal business hours, use following process:
Note: By using this service, after hours rates may apply for non-contract customers. Customers with emergency after hours contracts or managed service contracts will receive priority service and response times. Unfortunately, we cannot guarantee a response time for customers without a contract.
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New Orleans
6620 Riverside Drive, Suite 200
Metairie, LA 70003
504-888-6948
Shreveport
347 W. Bert Kouns Industrial Loop
Shreveport, LA 71106
318-219-3427