A hybrid IT is a mix of in-house IT personnel and outsourced services from an IT firm. The components are similar to a traditional managed IT service agreement, but instead of providing a completely outsourced solution, we augment the in-house talents of the IT department.
In some cases, the company has a strong IT leader (CIO, CTO, IT director), but struggles to focus on the strategy due to the day-to-day noise of help desk tickets. In other cases, a company has an great hands-on resource to provide immediate response to prevent costly outages, but the company lacks IT strategy and tools. In either case, we work hand-in-hand with the in-house IT team to provide a complete, cost efficient solution to secure the company and help it scale smoothly.
A hybrid IT solution is ideal for companies with over 100 users, especially across multiple locations, and an overworked IT department that does not have the resources to ever catch up and proactively prevent issues from arising–it’s a perennial fire fight.
6620 Riverside Drive, Suite 200
Metairie, LA 70003
347 W. Bert Kouns Industrial Loop
Shreveport, LA 71106